The Arundel Surgery

Green Lane Close, Arundel, West Sussex, BN18 9HG 707 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 124 of 142
 
18th August 2023


This has been our family practice for 20 years & is consistently excellent. The care offered is always kind, compassionate & absolute best practice.

Suggested improvements
Nothinh

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th August 2023


I had to wait a few weeks for an appointment, the doctor was very helpful and friendly and hopefully the new medication will help my knee problem ....

Suggested improvements
an earlier appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th August 2023


The team at Arundel surgery are excellent. The only problem we have is with appointment availability. I don’t know how the staff at the surgery manage to perform at the level they do whilst under so much pressure. They are seriously understaffed. I have always found them to be incredibly dedicated. In my experience they unfailingly treat people with respect and humanity, no matter how overwhelming their workload seems. They remain friendly and efficient, even when working well beyond what should be expected of them.

Suggested improvements
I want to say employ more staff, but I know there is a massive shortage of qualified applicants.

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th August 2023


It takes time to get through

Suggested improvements
NIL

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th August 2023


We are new patients to your surgery 10months moved to the area ,we find the Doctors and staff very helpful, receptionists are always very polite and helpful, so far very pleased with our treatment .

Suggested improvements
The only thing we find with our repeat prescriptions is that we have to wait till they are almost out before we can order again ,before with our other surgery you could order 10days ahead

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 124 of 142

The Arundel Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at The Arundel Surgery ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review The Arundel Surgery: http://iwgc.net/eb64l